FAQ
Common questions.
Answers about our services, costs, ownership, and how we work.
What is an AI agent?
Software that uses AI to choose and carry out steps toward a task. It might interpret an inquiry, check available information, and prepare a response. What it can do depends on its tools, permissions, and instructions.
We assess whether a task needs that flexibility or whether a simpler workflow or existing feature would be sufficient.
When is Ownerside a good fit?
We help when the problem involves how the business operates: unanswered inquiries, missed follow-up, delayed paperwork, or information that is hard to find. We assess the problem, recommend changes, and can build and maintain the systems required.
If you need a single standard tool, a marketing campaign, or a website alone, a provider focused on that work may be suitable. The initial conversation helps establish what kind of support you need.
What does it cost?
The TearDown has a fee that we explain before you book it. Build and ongoing-service fees depend on the agreed scope. We provide the work, costs, and exclusions in writing before you commit.
Will this replace my team?
We start with work that is being missed or taking unnecessary time: follow-up, reminders, retyping, and finding records. We involve the people who do that work in deciding how a system should help.
Where tasks overlap with an existing role, we consider the full responsibilities, customer relationships, and knowledge involved. Decisions about staffing remain yours.
Do I own what you build?
The custom process and your data belong to you. The agreement identifies the deliverables, account arrangements, and third-party software the system uses.
Ending our ongoing service is different from cancelling the underlying software. Those services still need to be paid for and maintained. Over time you may run more of the system yourself, continue with us, or arrange other help.
How do you measure the work?
The monthly Owner’s Report shows the activity the systems handled, such as inquiries answered, estimates followed up, and appointments rescheduled. It also identifies problems and recommended changes.
You assess what that activity is worth using your own numbers. Projections are labeled with their inputs and assumptions; any reported financial result must be confirmed by the owner.
How long does it take?
The Blueprint normally arrives within about 48 hours of the TearDown. After the scope is approved, we start with the highest-priority system. The full build typically goes live in about three weeks, depending on the work and required access.
What if the service is not worthwhile?
The ongoing service is month-to-month, without a long-term commitment. You can cancel if it is no longer worth the cost. The written agreement sets out the terms for the build and ongoing service.
Before taking on an engagement, we assess whether the work can be worth at least twice its cost, using your inputs and identified assumptions. You decide whether the value is there once the system is in use. If we no longer see enough value, we will tell you.